We are working hard to find a solution that is acceptable for you as our guests.
As the legal situation regarding cancellation and rescheduling of events is currently changing all the time, we ask you to be patient.
We will be actively approaching you with options shortly.
Under the following link you will find current information from the legislator on the subject of reimbursement and rebooking.
Please refrain from telephone enquiries, as we too are currently almost exclusively in the home office.
Thank you, your host team.
Stay well, see you!
- Don’t waste time searching for suitable accommodations and individual arrangements with hoteliers
- No hassle with overbookings or hotel booking errors
- Just one booking process for all accommodations
- Uncomplicated payment transaction
- Cutting costs for transaction charges
- Forwarding all hotel details to the organiser, for a trouble-free luggage service
- On-site service point with a contact person during the whole tour
Travel cancellation insurance
Highlights from the past year
What’s new? As well as the Trailrun category there will also be a separate Hike category without timing but with special rankings. The daily stages are shorter and more compact than in the past, making the race ideal for those new to trailrunning stage races. Hikers will be able to challenge themselves and enjoy spectacular scenery on the way.
Important information about your package
Accommodation packages (single room)
Accommodation packages (in double room)
Each of the packages is different in the standard of the booked accommodation and therefore in the price. You can choose between a medium hotel standard (basic package) and an upper hotel standard (premium package). Our packages include eight overnight stays. Unfortunately it is not possible to book only single overnight stays.
You have the chance to add extra nights before or after the tour during the reservation. These extra nights are not included in the package/price. We will inform you about the additional costs via mail.
Change of reservation
Special wishes for overnight stay
If you want to shorten your travel or don’t want to spend a specific night in the hotel we booked for you, the package price won’t change. Unfortunately we cannot fulfill this specific request.
It is also not possible to book only specific nights with us.
If you need additional overnight stays before or after the tour, please send us an email via the contact form.
Personal customer area
If you made a booking for more people and chose the option “Each participant bears the cost of his package itself”, each will receive a confirmation e-mail with his personal access data for the online customer area. If you selected the option “I take the total cost for all packages reserved by me” only you as the booker will receive an email with the data for the online customer area, where you can download your invoice with all booked packages.
If you wish that the booking will run on the name of your company, please fill in the box provided for this purpose. Be sure to enter the correct name and address of your company in the appropriate fields. A subsequent change isn’t possible anymore after the booking is completed.
All needed information for the bankwire is written on the invoice which you can find in your personal online customer area. Please keep in mind that there might be possible transaction fees if you transfer the money from foreign countries. You can get the information regarding fees from your bank. The amount must be transferred completely, on time and without any deduction of fees into our account.
When we receive your payment we won’t send out a confirmation email. If the amount should be incomplete, we will notice you via phone or email.
If the payment isn’t made in time, we reserve the right to cancel your booking. For this purpose, there will be cancellation fees which can be found in our terms and conditions of travel (Allegemeine Reisebedingungen).
For the cancellation please only contact us through our contact form since we cannot accept cancellation requests via phone. The cancellation date is important regarding the cancellation fees. After your cancellation you will get a cancellation invoice from us. You can check our cancellation fees in our general conditions.
Changes of contact data
Contact with hotels
Detailed hotel information
Distance to start/finish point
As a longstanding experienced and professional agency for travel services, we choose the appropriate accommodations very carefully for you.
Please comprehend that it might be possible that the accommodations won’t be close to start and finish point in each stage town due to potential parallel events or the general high season.
We are very attempted to prevent any shuttle services.
Quality/comfort of the accommodations
Other hotel services
Please plan enough time to check out so you can pay the open amount.